Privacy Statement 2019

Herij Taxes Privacy Statement
 Last Updated: March 15, 2019 
www.HerijTaxes.com is the official websites of Herij Taxes.
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Our postal address: 19150 S. Kedzie Ave. Suite 200C, Flossmoor, Il 60422
Other ways to reach us: Email: csdept@herijtaxes.com Telephone: 1-833-944-6292 ext. 873


Herij Taxes respects the privacy of users on the Internet and has developed this Privacy Policy to protect your privacy on this website and the confidentiality of your personal information. At Herij Taxes, we pride ourselves on our commitment to protecting your privacy. This Privacy Statement describes in greater detail the privacy practices of Herij Taxss. and its affiliates and subsidiaries, meaning companies related by common ownership or control (“us,” “we,” “our”) responsible for collecting and maintaining certain information collected about you. Herij Taxes has no affiliation with the Internal Revenue Service or any government agency. 

The purpose of this statement is to explain the types of information listed on this website, how the information is obtained, how it is used, how it may be disclosed to others, and how might Herij Taxes can restrict its use or disclosure This Privacy Statement applies to all websites, services, and applications that link to it ("Services"). 

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices. 

 WHEN THIS PRIVACY STATEMENT APPLIES. This Privacy Statement (“Statement”) applies to our sites, products, and services (collectively, "Services") that link to this Statement. Herij Consultants is the controller of all Personal Information subject to this Statement for our Services targeted to customers. 

 WHAT WE DO WITH YOUR INFORMATION. The use and disclosure of Tax Return Information is governed by Section 301-7216 of the Internal Revenue Code and many state codes and regulations. We use your Tax Return Information only in accordance with applicable laws, such as to prepare, assist in preparing, or obtain or provide services in connection with preparing your tax return; to provide you with the products and services you specifically request or consent to; or as required by law. 

 Account Registration. We may use your name, address, phone number, and email address to register your account for certain Services we provide and to communicate important information to you. We use registration information and other information you provide to complete orders, to research and address any questions or problem submitted through our technical support and customer service systems, to send you technical notices, updates, and security alerts, as well as to notify you if there are issues with your order. We may use your registration information to show you tailored advertising, to send you marketing messages, or if you choose to use our referral service to tell a friend about our site we will send your friend an email inviting him or her to visit the site. We may obtain additional Personal Information about you, such as address change information, from commercially available sources, to keep our records current.    

 To Provide Our Services and Operate Our Business. We may use your information to operate our business, including providing Services you requested, provide you with support related to our Services, and to help us protect our Services, including to combat fraud and protect your information.   

 Customer Service and Technical Support.  We may use your name, address, phone number, email address, how you interact with our Services, and information about your computer configuration to resolve questions you may have about our Services and to follow up with you about your experience.  We also offer various Internet chat services, for example, to speak with a Herij Taxes support representative or Tax Intake Counselor.  Internet Chat transmissions are encrypted but you should not supply more Personal Information, including tax data, than is required to address your specific issue.  A transcript of the session is retained to resolve questions or issues related to our Services. 

 Communicate with You and Tell You About Other Services.  We may use your information to communicate with you about our Services and to give you offers for third party products and services that we think may be of use to you. 

 To Improve Services and Develop New Services. We will use your information to personalize or customize your experience and the Service, develop new features or services, and to improve the overall quality of Herij Taxes Services.   

 Feedback. We may use any information you volunteer in surveys you answer for us and combine them with answers from other customers in order to better understand our Services and how we may improve them.  Answering any survey is optional.   

  Information You Provide We collect personal information that you provide when you register for and use the Services:
 •             In order to work with Herij Taxes, you are required to complete the registration form that includes contact information (such as name, email address, and phone number) as well as answers to security questions. •             If you decide to prepare or file a tax return, we collect all the information you provide, including your Name, Social Security Number, and information about your employment, income, deductions, and any other information included in your return. We refer to this information as "Tax Return Information." •             If you upload a form or other file from your desktop or mobile device, we collect and store those files. •             If you decide to purchase our products, we may request additional information, including payment information. If you pay using credit card, we will collect financial information such as credit card number and expiration date. •             When you use our technical support and customer service functions or otherwise contact our support staff, we collect information about the questions or concerns you submit. •             If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. 

  Automatically Collected Information Herij Taxes collects information about your browser or device as it interacts with the Services. This information includes your IP address and device identification information. We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services. We also collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information. We may combine this automatically collected information with other information we collect about you. We do this to improve services we offer you, and to improve marketing, analytics, and site functionality. We and our service providers use various technologies to collect information about the use of our Services, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, enhance security, see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage of our Services. 

Disclosure of Information

We disclose Tax Return Information in accordance with your requests, such as when you direct us to file a tax return with the IRS or to a state taxing authority. We also may share information about you as follows: 
 •             With vendors, consultants and other service providers who are required to use and disclose such information only to perform services on our behalf; •             To taxing authorities, law enforcement, government agencies and others if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation; •             If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of Herij Taxes or others; and •             In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may share your information with our affiliated companies for purposes of providing and maintaining the Services.  


Third Party Service Providers. We may share your information, including Personal Information and Usage Data, with third party service providers who perform various functions to enable us to provide our Services and help us operate our business, such as website design, sending email communications, fraud detection and prevention, customer care, or performing analytics. Our contracts with these third parties require them to maintain the confidentiality of the Personal Information we provide to them, only act on our behalf and under our instructions, and not use Personal Information for purposes other than the product or service they're providing to us or on our behalf.   


 Response to Subpoenas and Other Legal Requests.  We may share your information with courts, law enforcement agencies, or other government bodies when we have a good faith belief we're required or permitted to do so by law, including to meet national security or law enforcement requirements, to protect our company, or to respond to a court order, subpoena, search warrant, or other law enforcement request. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. Examples may include, but are not limited to: the total number of users served by a Herij Taxes product/service, general age group ratios, and other statistical data relating to tax preparation and electronic filing service.   Sale of Our Business.  If we sell, merge, or transfer any part of our business, we may be required to share your information. If so, you will be asked if you'd like to stop receiving promotional information following any change of control.   


 With your Consent. Other than as set out above, we will provide you with notice and the opportunity to choose when your Personal Information may be shared with other third parties. Links to Other Websites Our Services may contain links to third party websites. Each of these links is clearly identified. We do not direct or oversee the policies, procedures, or other practices for companies other than Herij Taxes. We do not endorse the products and services that are offered by third party companies. Some of these third-party sites may collect information about you or request sensitive, personal information from you. If accessing a third party site via a link you will be subject to the policies and procedures that have been established by the third party. We encourage you to review their privacy policies to learn more about what information is collected, how it is used, and how it is stored. Syncing, Linking, Connecting Your Bank Account or Other Third Party Services with Your Herij Taxes. You may choose to sync certain Herij Taxes with information from other financial accounts.  To sync your financial account information, we must access your online account with your financial institution.  We will request your user name, password, and any other login bank data that you have set up with your financial institution to enable access.  We use this information to update and maintain the account information you download, to assist with the download process, and to enhance the Services we may provide in the future.   We work with other companies or developers to offer you products and services and you may choose to sync, link or connect other third party services with your Herij Taxes.  Sometimes Herij Taxes may let you know about the service or product, or another company may let you know about a Herij Taxes or product.  It will be clear who is referring the service or product, and who is providing the service or product.  If you choose to accept these services, providing your consent to either the third party or to us, we may exchange your information, including your Personal Information, as well as information about how you interact with each company's service or product.  This exchange of information is necessary to maintain business operations and to provide the ongoing service you've requested.  By requesting or accepting these products or services, you are permitting us to provide your information, including your Personal Information, to the other party. Our Services includes social media features, such as the Facebook Like button and widgets, such as the share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly through our Services. Your interactions with these features are governed by the privacy policy of the company providing it. 

  Your Choices  You can view and edit information that identifies you online through your Herij Taxes. How you can access and control information that identifies you will depend on which Services you use. You have a choice about the use of information that identifies you, marketing communications you receive from us, and our use of cookies and other tracking technologies. We may periodically send you communications about new products, services, or upcoming events. You may choose to be removed from our email mailing list by following the instructions in those emails or by contacting Herij Taxes using one of the methods listed at the top of this page (email, phone, or mail) to request that you be removed from our marketing list. Note, however, that even if you opt out of receiving marketing communications, we will still contact you for non-marketing purposes (such as account information, legal notices, account security, bug alerts, and/or changes that may impact your ability to use Herij Taxes products and services). You can correct your account information by visiting www.Herij Taxes.com/eport/ and selecting "My Account" in top right-hand corner of the home page. If you e-file your tax return, you will not be able to update your tax return information once your tax return has been filed, unless the IRS rejects the return. You may check if your return has been accepted or rejected by accessing Check e-file status. If you deactivate your account, you will no longer be able to access any of the information associated with that account including information you provided through associated applications unless you reinstate your account. If you choose to deactivate your account, we retain your account information in our archives even though it is no longer accessible online. We retain all e-filed returns and related information as necessary to comply with our legal and contractual obligations, resolve disputes, and enforce our agreements. After the tax return extension filing deadline, all Herij Taxes tax returns are archived. We provide the ability for you to access your archived return in certain circumstances for a charge.

  Security Measures We work to protect your personal information from loss, misuse, or unauthorized alteration by using appropriate and generally accepted safeguards, procedures, and practices. These safeguards include programs and specifications for physical security; computer and communication security measures; and other measures to restrict access to the data we hold in physical and electronic forms. For example, your sensitive information, such as credit card information, is encrypted when it is transmitted to us. Your access to the Services is password-protected. You should use a unique password and should not share your password with anyone. 

  Interest-Based Ads We partner with third parties to either display advertising on our website or to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests. Social Media Features. Our Services may use social media features, such as Facebook sharing ("Social Media Features").  These features may collect your IP address and which page you are visiting within our Service, and may set a cookie to enable the feature to function properly.  Social Media Features are either hosted by a third party or hosted directly on our Services.  Your interactions with these features are governed by the privacy statement of the company providing the relevant Social Media Features.   


  DATA RETENTION AND YOUR ACCESS RIGHTS In accordance with and as permitted by applicable law and regulations, we will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business.  When you close your account, we may continue to communicate with you about our Services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have opted out of receiving marketing communications.  We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones.  We will retain and use your information as required by applicable regulations and Herij Taxes records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud. 

  HOW TO CONTACT US. If you have questions or comments about this Privacy Statement, please contact us.  We want your feedback and comments. Via Email. If you have questions or complaints regarding our Privacy Statement or practices, please contact us by email at privacy@herijtaxes.com. Via Direct Mail. Herij Taxes, Attention: Privacy, 19150 Kedzie Avenue, Suite 200C-2, Homewood, IL 0430